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The Right Call — Module 1

Equality & Diversity

Five scenarios covering the situations managers face every week — interrupted colleagues, parental leave decisions, exclusive team socials, harassment, and affinity bias in promotion. Grounded in the Equality Act 2010.

Scenarios covered
  • The Meeting Voice — a colleague is talked over in a team meeting
  • The Parental Leave Gap — a hiring decision involving a career break on a CV
  • The Team Social — a recurring venue that excludes a team member
  • The WhatsApp Message — harassment in a team group chat
  • The Project Assignment — affinity bias in assigning stretch work
What’s included
  • 5 scenarios with 3 choices each
  • Full consequence feedback for every choice
  • Score and results screen
  • Knowledge primer before scenarios begin
  • Key takeaways reference screen
  • Sound effects and animations
  • SCORM 1.2 — 80% pass mark, score reported as a percentage
  • Item-level interaction logging on every scenario choice
  • Works in any LMS or standalone
  • Unlimited internal users — one licence
The Right Call — Module 2

Mental Health at Work

Five scenarios covering the mental health situations managers encounter and often mishandle — noticing withdrawal, responding to disclosures, supporting returns from absence, and avoiding both over-intervention and dangerous silence.

Scenarios covered
  • The Withdrawal — noticing a team member's change in behaviour
  • The Disclosure — responding appropriately when someone opens up
  • The Return — supporting a phased return from mental health absence
  • The Pressure Point — managing workload when someone is struggling
  • The Second-Hand Concern — acting on information from a worried colleague
What’s included
  • 5 scenarios with 3 choices each
  • Full consequence feedback for every choice
  • Score and results screen
  • Knowledge primer before scenarios begin
  • Key takeaways reference screen
  • Sound effects and animations
  • SCORM 1.2 — 80% pass mark, score reported as a percentage
  • Item-level interaction logging on every scenario choice
  • Works in any LMS or standalone
  • Unlimited internal users — one licence
The Right Call — Module 3

Data & GDPR

Five scenarios covering the data protection decisions managers make without realising they're making them — misdirected emails, subject access requests, unauthorised sharing, retention and the 72-hour breach reporting rule. ICO-accurate throughout.

Scenarios covered
  • The Misdirected Email — personal data sent to the wrong recipient
  • The Subject Access Request — an employee requests their personal data
  • The Shared Spreadsheet — client data shared without authorisation
  • The 72-Hour Rule — responding to a data breach in time
  • The Old Files — managing data retention and deletion obligations
What’s included
  • 5 scenarios with 3 choices each
  • Full consequence feedback for every choice
  • Score and results screen
  • Knowledge primer before scenarios begin
  • Key takeaways reference screen
  • Sound effects and animations
  • SCORM 1.2 — 100% pass mark, score reported as a percentage
  • Item-level interaction logging on every scenario choice
  • Works in any LMS or standalone
  • Unlimited internal users — one licence
The Right Call — Module 4

Safeguarding

Five scenarios covering safeguarding decisions in professional settings — recognising signs of harm, managing disclosures correctly, reporting obligations, and the boundaries between confidentiality and duty to act.

Scenarios covered
  • The Disclosure — a service user discloses abuse during a routine interaction
  • The Signs — recognising indicators of harm in someone you work with
  • The Boundary — managing a professional relationship that's become inappropriate
  • The Report — deciding when and how to escalate a safeguarding concern
  • The Confidence — balancing confidentiality against a duty to protect
What’s included
  • 5 scenarios with 3 choices each
  • Full consequence feedback for every choice
  • Score and results screen
  • Knowledge primer before scenarios begin
  • Key takeaways reference screen
  • Sound effects and animations
  • SCORM 1.2 — 100% pass mark, score reported as a percentage
  • Item-level interaction logging on every scenario choice
  • Works in any LMS or standalone
  • Unlimited internal users — one licence
The Right Call — Module 5

Performance & Conduct

Five scenarios covering the performance and conduct decisions managers most often get wrong — confusing capability with misconduct, avoiding difficult conversations, applying standards inconsistently, and managing the process fairly.

Scenarios covered
  • The Underperformer — addressing poor performance before it becomes a formal process
  • The Capability Gap — distinguishing between won't and can't
  • The Conduct Issue — managing a disciplinary matter correctly from the start
  • The Inconsistency — applying standards fairly across a team
  • The Difficult Conversation — having the conversation you've been avoiding
What’s included
  • 5 scenarios with 3 choices each
  • Full consequence feedback for every choice
  • Score and results screen
  • Knowledge primer before scenarios begin
  • Key takeaways reference screen
  • Sound effects and animations
  • SCORM 1.2 — 80% pass mark, score reported as a percentage
  • Item-level interaction logging on every scenario choice
  • Works in any LMS or standalone
  • Unlimited internal users — one licence
The Right Call — Module 6

Conflict at Work

Five scenarios covering workplace conflict that managers either avoid too long or escalate too quickly — interpersonal tensions, team divides, bystander moments, inappropriate behaviour, and knowing when informal stops being enough.

Scenarios covered
  • The Team Divide — two factions developing in a team that need managing
  • The Bystander — witnessing hostile behaviour and deciding whether to act
  • The Escalation — knowing when to move from informal to formal process
  • The Out-of-Hours Incident — conduct at a team social that needs addressing
  • The Brewing Tension — intervening before conflict becomes entrenched
What’s included
  • 5 scenarios with 3 choices each
  • Full consequence feedback for every choice
  • Score and results screen
  • Knowledge primer before scenarios begin
  • Key takeaways reference screen
  • Sound effects and animations
  • SCORM 1.2 — 80% pass mark, score reported as a percentage
  • Item-level interaction logging on every scenario choice
  • Works in any LMS or standalone
  • Unlimited internal users — one licence
The Right Call — Module 7

Inclusion & Belonging

Five scenarios covering what genuine inclusion looks like in practice — beyond policy and compliance into the everyday manager behaviours that determine whether people truly belong. Micro-exclusions, psychological safety, opportunity equity and hybrid inclusion.

Scenarios covered
  • The Invisible Idea — a team member's contribution being credited to someone else
  • The Team Social Problem — planning an event that genuinely works for everyone
  • The Quietest Voice — understanding why someone isn't contributing in meetings
  • The Stretch Assignment — distributing high-visibility opportunities equitably
  • The New Voice — addressing proximity bias in a hybrid team at review time
What’s included
  • 5 scenarios with 3 choices each
  • Full consequence feedback for every choice
  • Score and results screen
  • Knowledge primer before scenarios begin
  • Key takeaways reference screen
  • Sound effects and animations
  • SCORM 1.2 — 80% pass mark, score reported as a percentage
  • Item-level interaction logging on every scenario choice
  • Works in any LMS or standalone
  • Unlimited internal users — one licence
The Right Call — Module 8

Neurodiversity at Work

Five scenarios covering how managers should respond to neurodivergent team members — from first disclosure to reasonable adjustments, from onboarding to capability processes. Equality Act accurate, strengths-based, and grounded in what actually helps.

Scenarios covered
  • The Late Diagnosis — responding to an ADHD disclosure from a long-standing team member
  • The Meeting Struggle — making meetings accessible for an autistic team member
  • The Performance Concern — a capability process interrupted by a dyslexia disclosure
  • The New Starter — proactive onboarding for a neurodivergent new joiner
  • The Missed Diagnosis — recognising possible undiagnosed neurodivergence
What’s included
  • 5 scenarios with 3 choices each
  • Full consequence feedback for every choice
  • Score and results screen
  • Knowledge primer before scenarios begin
  • Key takeaways reference screen
  • Sound effects and animations
  • SCORM 1.2 — 80% pass mark, score reported as a percentage
  • Item-level interaction logging on every scenario choice
  • Works in any LMS or standalone
  • Unlimited internal users — one licence
The Right Call — Module 9

AI & Ethics at Work

Five scenarios covering the AI decisions managers are already making — often without realising the risks. Data confidentiality, bias in AI hiring tools, transparency about AI use, managing unapproved tools, and AI in people decisions. Built for the current policy vacuum most organisations are operating in.

Scenarios covered
  • The CV Screen — using an AI shortlisting tool that produces a biased output
  • The Confidential Prompt — entering sensitive business data into a public AI tool
  • The Performance Review Draft — transparency about AI-assisted writing
  • The Team Shortcut — managing unapproved AI tool use with client data
  • The Automated Decision — responding critically to AI-generated people flags
What’s included
  • 5 scenarios with 3 choices each
  • Full consequence feedback for every choice
  • Score and results screen
  • Knowledge primer before scenarios begin
  • Key takeaways reference screen
  • Sound effects and animations
  • SCORM 1.2 — 80% pass mark, score reported as a percentage
  • Item-level interaction logging on every scenario choice
  • Works in any LMS or standalone
  • Unlimited internal users — one licence
Best value

The Complete
Right Call Series

All nine modules in one purchase. Everything a manager needs to navigate the toughest workplace situations — legally grounded, scenario-based, and ready to deploy.

Equality & Diversity
Mental Health at Work
Data & GDPR
Safeguarding
Performance & Conduct
Conflict at Work
Inclusion & Belonging
Neurodiversity at Work
AI & Ethics at Work
£899
9 modules · unlimited internal users · buy once
Will save £452 vs individual purchase
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